The real question behind the deposit is always the same: what happens if I break something. Here is the answer in full.
Deposit and damage in rentals in Cagliari
The deposit makes almost everyone uneasy, and the reason is simple: it is the only moment in a rental when you are asked for something without a proper explanation of what can go wrong. Let us be clear. The deposit is not a rental cost but a security amount, and it is returned when the equipment comes back intact and complete. It is there to cover the case where a machine comes back damaged or incomplete, not to penalise you for the wear of normal use. The difference between those two is the point worth being explicit about beforehand, not afterwards. Here you will find what we consider wear, what we consider damage and how we treat them. We confirm availability during business hours.
When you need equipment with a clear deposit and clear rules
The deposit makes almost everyone uneasy, and the reason is simple: it is the only moment in a rental when you are asked for something without a proper explanation of what can go wrong. Let us be clear. The deposit is not a rental cost but a security amount, and it is returned when the equipment comes back intact and complete. It is there to cover the case where a machine comes back damaged or incomplete, not to penalise you for the wear of normal use. The difference between those two is the point worth being explicit about beforehand, not afterwards. Here you will find what we consider wear, what we consider damage and how we treat them.
- Anyone renting for the first time who does not know what to expect
- Anyone afraid of being held responsible for normal wear
- Anyone who has to let several people use the equipment
- Anyone who wants to know in advance what happens if something breaks
What you rent and what you get
Rent only for the time necessary, with pick-up on site and support via WhatsApp during business hours.
Normal wear or damage: how we tell them apart
The criterion is always the same: the equipment was doing the job it is designed for.
| What happens | How we treat it | Effect on the deposit | Typical example |
|---|---|---|---|
| Parts that wear down through work | Normal wear | Nessuno | Decespugliatore |
| Marks and scratches from site work | Normal wear | Nessuno | Betoniera |
| Mechanical failure during correct use | Our risk | None, we handle the repair or the replacement | Generator set |
| Equipment returned very dirty | Ne parliamo | Possible cleaning cost, if putting it right takes work | Lavamoquette |
| Accessory missing on return | We assess it together | Possible retention equal to the replacement | Compressore |
| Damage from use other than intended | Danno | Assessed case by case, discussing it with you | Demolition hammer |
| Equipment taken or not returned | Danno | Retention of the deposit and assessment of the remainder | Removing thatch and moss |
How to send the request
On WhatsApp, just a little information is enough for a clear quote.
- What equipment you are interested in and for what use
- Who will physically use the equipment
- Where it will be used and where it is kept outside working hours
- Collection and return dates
- If you have doubts about a particular use, ask us beforehand
Collection, deposit and use
Ritiro su appuntamento in Via Giardini 16, 09127 Cagliari. Bring a valid ID.
Upon collection we confirm deposit, equipment and a brief explanation on the safe use of the equipment.
Rental FAQ for equipment with a clear deposit and clear rules
What exactly is the deposit for?
It is a security amount that covers the case where the equipment comes back damaged, incomplete or does not come back at all. It is not a rental cost and it is not an advance: if the machine comes back intact and complete, it is returned.
How much is the deposit?
It depends on the equipment and on the type of rental, so we do not publish a single figure that would be wrong for most cases. We give it to you along with the quote, separate from the rental cost, so you know in advance what to expect at collection.
What counts as normal wear?
Everything that comes from correct use: blades losing their edge, marked surfaces, components that wear down through work. We ask you for nothing for this, because it is exactly what the equipment is rented for.
And what if something really breaks?
We discuss it looking at what happened. A component that fails under normal work is our risk, damage from improper use or from a failure to keep it safe is another matter. In both cases we prefer a conversation at the time, not a surprise on return.
When is the deposit returned?
On return, after checking together that the equipment is complete and undamaged. If something needs looking at, we tell you there and then and discuss it before withholding any amount.
What happens if I lose an accessory?
At collection we agree the exact kit, which is why we check it together: a missing cable or key is the thing most often lost. If you notice something is missing, tell us straight away, so we can look at a replacement without any argument on return.
Is the equipment insured?
Insurance cover is not the same for all equipment and we do not want to give a generic answer on a subject like this. Ask us how it works for the specific equipment you need and we will tell you precisely what applies in your case.
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